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Refund Policy

Flair Bangladesh Institute of Global Skills

Thank you for choosing Flair Bangladesh Institute of Global Skills. We value your trust and are committed to ensuring your satisfaction with our courses, training programs and services. Please read the following Refund Policy carefully.

1. Eligibility for Refund

  • To be eligible for a refund, the enrolled course or service must not have been fully accessed, attended, or completed.
  • Refund requests may not be approved for services already delivered, completed training sessions, downloaded digital materials, or issued certificates.
  • Requests for refunds must be submitted within 7 days of payment or enrollment unless otherwise stated for a specific program.
  • Any refund eligibility will be reviewed according to the terms and conditions of the specific course or service.

2. Refund Process

To request a refund, please contact our support team with your payment details, enrollment information, and reason for the refund request.

  • Email: flairbangladesh@gmail.com
  • Phone: 01336098795

Our team will review your request and notify you regarding the approval or rejection of your refund application.

If approved:

  • The refund will be processed to the original payment method used during enrollment.
  • Refund processing may take 5–7 working days, depending on the payment provider, bank, or mobile financial service (MFS).

3. Late or Missing Refunds

If you have not received your refund within the stated timeframe:

  • Please first check your bank account or MFS account again.
  • Then contact your bank, card issuer, or payment service provider, as processing times may vary.
  • If you still have not received your refund after completing these steps, please contact us at:
    • Email: flairbangladesh@gmail.com

4. Non-Refundable Services

The following services are generally non-refundable:

  • Completed training sessions or workshops
  • Downloaded digital materials or resources
  • Issued certificates
  • Special discounted or promotional enrollments (unless otherwise stated)

5. Changes to this Refund Policy

Flair Bangladesh Institute of Global Skills reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will take effect immediately upon publication on our official website or platforms.

By enrolling in our courses or purchasing our services, you acknowledge and agree to this Refund Policy.

If you have any questions or concerns, please contact our customer support team.

Thank you for choosing Flair Bangladesh Institute of Global Skills.